Felix Gille gave a nanoTalk at Reatch on: "What is public trust?"

The rise of trust as a topic in public debate about governments, private industries or the state sector, suggests a public need to address problems of trust. Despite the increasing prominence of the concept of trust in public discourse as well as an increase of research on public trust, there exists little common understanding of what public trust is. By researching public trust in the English healthcare system, Felix found in his research that public trust grows in the public sphere from open public discourse and as a result legitimises the actions of the [health care] system. Public trust builds on information equally relating to past experiences, present perceptions and future expectations. Public trust is established in anticipation of a net benefit for the public as well as the system.

References:

• Gille, Felix, Sarah Smith, and Nicholas Mays. 2014. “Why Public Trust in Health Care Systems Matters and Deserves Greater Research Attention.” Journal of Health Services Research & Policy 20(1):62–64.
  external page https://doi.org/10.1177/1355819614543161
• Gille, Felix, Sarah Smith, and Nicholas Mays. 2017. “Towards a Broader Conceptualisation of ‘Public Trust’ in the Health Care System.” Social Theory & Health 15(1):25–43.
  external page https://doi.org/10.1057/s41285-016-0017-y